Return File Management
Your bank sends back “R01” and “C01.” We tell you what that means and what to do next.
Return Codes in Plain English
Your bank sends back cryptic codes like R01, R03, and C05. FiSTWorks translates every one into a clear explanation — “Insufficient Funds,” “No Account on File,” “Incorrect Account Number” — so you know exactly what happened and what to do next.
- Every return code explained in plain language
- Returns matched back to original entries automatically
- NOC (Notification of Change) handling built in
- No NACHA manual required — just read and act
Returns Made Simple
From raw NACHA to actionable items in seconds
New → Reviewed → Resolved
Every return starts as “New.” Review it, add notes, and move it to “Resolved” when it's handled. A simple status workflow keeps your team aligned — nothing falls through the cracks.
- Three clear statuses: New, Reviewed, Resolved
- Add notes so your team knows what was done
- Filter by status, date, or return code to find what matters
Track Every Return
From receipt to resolution, nothing falls through the cracks
Why Manage Returns in FiSTWorks?
Keep your return handling in the same platform where you draft and send files
Smart Parsing
Automatically decode return reason codes into plain-English descriptions
Entry Matching
Link returns back to the original draft entries for full traceability
NOC Handling
Process Notifications of Change and update recipient records accordingly
Return Analytics
Track return rates and common reason codes to identify patterns
Stop Dreading Return Files
Plain-English explanations and a simple resolution workflow — included with all paid plans.
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